Tax Information
- What currency is reported on the T5008?
- Will the book value on the TDS be accurate?
- What is the difference between the T5008 and the TDS (Trading Disposition Summary)?
- What does N/A stand for in the TDS report?
- What information is not included in the TDS?
- What is the T5008 tax receipt?
Account Security
- Why do I receive multiple text/calls to authenticate 2FA, when I'm not logging in?
- How do I set up Two Factor authentication, 2FA?
- If I clear my browser or use a different browser, do I need to authenticate?
- If I have a 3rd party data aggregator such as Mint.ca, Hard Bacon, or Fiserv, can I still link up my Qtrade account?
- Does the authentication call or text come from the same number?
- Can I have the 2FA call go to Skype, Messenger or other VOIP internet phone?
Account Opening
- Do I need to sign my Qtrade application?
- Does Qtrade have FHSA First Home Savings Accounts?
- How do I open an Estate account?
- What is Qtrade’s Contact Information?
- I have my own business; can I open a business account?
- How do we open a joint account?
Account Maintenance
- How do I view my statements or find my tax documents online?
- What is shareholder communication?
- What is National Instrument 54-101 or NI 54-101 Shareholder Communication?
- How do I change my choice regarding shareholder communication materials I receive?
- Why didn't I receive my shareholder communication ?
- Why does my saved login password show as incorrect when I haven’t changed it?
Margin Accounts
- How can I tell if a stock is marginable or not?
- What are the margin policies at Qtrade?
- How much interest will I be charged when using a margin account?
- What is a margin account?
Trial Account
- Does Qtrade offer a referral program?
- Does Qtrade have Robo Advice or passive investing?
- What capabilities are available with a Qtrade trial account?
Registered Accounts
- How do I request de-registration online ?
- How much withholding tax will be applied to my net or in-kind withdrawal ?
- De-registering a registered investment account
- I have a LIRA (Locked-in Retirement Account) what are my choices?
- Can I open an IPP (Individual Pension Plan) Account?
- Can I open a RDSP (Registered Disability Savings Plan) Account?