Skip to main content

Qtrade Direct Investing

Open an account

Sign in

Sign in

Open an account

Qtrade Direct Investing

Help Home
Accounts
Account Security

Articles in this section

Why do I receive multiple text/calls to authenticate 2FA, when I'm not logging in?
How do I set up Two Factor authentication, 2FA?
If I clear my browser or use a different browser, do I need to authenticate?
If I have a 3rd party data aggregator such as Mint.ca, Hard Bacon, or Fiserv, can I still link up my Qtrade account?
Does the authentication call or text come from the same number?
Can I have the 2FA call go to Skype, Messenger or other VOIP internet phone?
Can I authenticate 2FA through my email address?
Does linking my cellphone to my Qtrade Account cause a security problem?
Why doesn’t Qtrade use TOTP, an authenticator app, or grid authentication for 2FA?
Trusted Contact Person (TCP)

See more

Can I choose more than one trusted device?

Yes if you prefer, although only one trusted device is required.

Was this article helpful?

3 out of 5 found this helpful

Related articles

What is a trusted device?
How do I set up Two Factor authentication, 2FA?
I don’t have a mobile phone to enable 2FA
Do I need to use Two Factor Authentication, 2FA ?
Why should I use Two Factor Authentication?

Français (Canada)

Write Your Own Future

IIROC Advisor Report

Accessibility
Privacy Policy
Terms of use
Security
Web ID

Online brokerage services are offered through Qtrade Direct Investing, a division of Credential Qtrade Securities Inc. Qtrade and Qtrade Direct Investing are trade names and trademarks of Aviso Wealth Inc. and its subsidiaries.