Here are the common reasons you may not be able to place a trade:
- There may not be enough funds in your account. If not, please do an Electronic Funds Transfer (ETF) and enter the order immediately, or do a Bill Payment which will take one or two business days to process
- The stock symbol may not be correct. Go to Quotes & Market Info to look up your stock and then press Buy to import the correct symbol
- The correct market may not be selected – options are Canada and the U.S.
If you are still experiencing issues placing orders, please contact us at firstname.lastname@example.org.