Once you submit your application, please allow up to one to three business days for us to approve your application and open your account. Here are a few things to keep in mind to make sure your application is processed as quickly as possible:
- Ensure the photo identification you provide is clearly visible and has not expired.
- Your secondary ID documents such as bank statements, hydro bills, phone bills etc. should be valid and sent in a clear manner. More information is provided in the online application.
- Enter your legal land address, not your mailing address or PO Box
- Double check that you’ve entered your date of birth correctly
- Ensure your name and citizenship or residency are properly entered and are consistent with the photo ID provided
- Complete all areas of the Employer and Source of Income sections