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Frequently asked questions (FAQ)
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Tax Centre
Prepare for the tax season, including mailing schedules, key dates and more. -
Accounts
Open and manage your accounts, including Margin, Registered and Trial -
Transfer Funds
Transfer your funds across your different accounts -
Trading
Find answers on all things trading -
Pricing
Stay informed about our fees, rates and dividends -
Offers
Find out the benefits of our investor programs and how to qualify
Top questions
- Why do I receive multiple text/calls to authenticate 2FA, when I'm not logging in?
- How do I set up Two Factor authentication, 2FA?
- Do I need to sign my Qtrade application?
- Potential Canada Post Service Disruption — What You Should Know
- How to I sign up for eDocuments?
- How do I view my statements or find my tax documents online?
- How do I setup my account for Direct Deposit?
- How do I submit a bill payment to Qtrade?
- How do I deposit a Direct Registration Statement (DRS)?
- When does the T+1 settlement cycle start?
- How do I buy a GIC?
- A stock in my account is showing "N/A" for price. What happened?